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What Is Integration Hub in SAP Business One and How Does It Work?

By IngoldMay 20,2025

New businesses need seamless data exchange between their ERP systems and external platforms such as e-commerce, logistics, CRM, and marketing tools. That’s where the Integration Hub in SAP Business One steps in—an intelligent and flexible add-on designed to help SMEs automate, simplify, and unify business processes across applications. If your business is based in Germany and looking to modernise its system infrastructure, adopting SAP Business One Berlin alongside Integration Hub is a step toward true operational efficiency.

What Is Integration Hub?

The Integration Hub is an official extension developed by SAP for SAP Business One (version 10 and later). It offers a low-code/no-code approach to connecting SAP B1 with various third-party platforms, eliminating the need for complex custom integrations. It enables pre-configured, template-based integrations with platforms such as:

Shopify

Magento

WooCommerce

Amazon

DHL, FedEx, UPS

HubSpot

Mailchimp

Microsoft Outlook

Salesforce

These out-of-the-box templates mean you can deploy and manage integrations without deep technical knowledge, significantly reducing time-to-market and implementation costs. Why Integration Hub Matters According to a 2023 survey by IDC, 75% of SMBs said the lack of system integration was a significant barrier to growth and scalability. Manual data handling across different platforms often results in:

Data inconsistencies

Delayed operations

Human error

Poor customer experience

With the Integration Hub, businesses using SAP Business One Berlin can streamline workflows, enabling real-time data synchronisation and eliminating duplicate data entries across systems. How Does It Work? The Integration Hub operates through a centralised integration layer that connects SAP Business One with other platforms through APIs. Here's how it works in practice:

Configuration via Templates

Each platform (e.g., Shopify or DHL) comes with a predefined configuration template. You simply select the template, input credentials/API keys, and define basic parameters.

Event-Based Triggers

The hub listens for events, such as a new order in Shopify or a shipment creation in DHL, and triggers the corresponding workflow in SAP Business One.

Data Mapping and Syncing

It automatically maps data fields between SAP B1 and the external system. For instance, a customer’s order in Magento is translated into a sales order in SAP Business One—instantly and accurately.

Dashboard Monitoring

Users can monitor sync activities, view error logs, and manage all integrations from a unified dashboard within SAP Business One. Key Benefits for Businesses Using SAP Business One Berlin ✅ Faster Integration Deployment Launch new integrations in days instead of months—with minimal technical input. ✅ Enhanced Accuracy Reduce human error with automated synchronisation of data across platforms. ✅ Improved Customer Experience Real-time updates ensure quicker order fulfilment, better inventory tracking, and smoother communications. ✅ Cost-Effective Scaling Lower the cost of integration compared to custom development and reduce IT overhead. Use Case Example: E-commerce Retailer in Berlin A mid-sized online fashion retailer using SAP Business One Berlin integrated its Shopify store via the Integration Hub. Within one week:

Order processing time dropped by 45%

Inventory data was synced across platforms in real time

Customer satisfaction scores increased by 22%, based on faster delivery and accurate order confirmations

Frequently Asked Questions (FAQs)

Do I need a developer to set up the Integration Hub?

No, the Integration Hub is designed with pre-configured templates that allow you to set up integrations with minimal or no coding knowledge.

Can Integration Hub support multiple platforms simultaneously?

Yes, you can configure and manage multiple integrations (e.g., Shopify, DHL, and HubSpot) within the same SAP Business One Berlin environment.

Is Integration Hub available for cloud and on-premise versions of SAP Business One?

Yes, Integration Hub supports both cloud-hosted and on-premise installations of SAP Business One.

What happens if data syncing fails?

The dashboard includes error logs and alerts that help identify and resolve integration issues quickly.

Is Integration Hub suitable for SMEs or only large enterprises?

It is specifically designed for SMEs—offering enterprise-level integration features without the complexity or cost. Conclusion The Integration Hub in SAP Business One is a transformative tool that empowers businesses to work smarter, not harder. By connecting core ERP functionalities with external systems, it ensures a unified digital infrastructure that is responsive, efficient, and scalable. Whether you're running an e-commerce platform, managing logistics, or coordinating marketing campaigns, the Integration Hub simplifies it all. For businesses leveraging SAP Business One Berlin, this add-on is not just a convenience—it’s a competitive advantage.

Applicable for Package Optional	Factory Start 7500 € (For small manufacturing companies starting with structured processes.)	Factory Boost 8900 € (For growing manufacturers with increasing operational complexity.)	Factory Max 9900 € (For advanced manufacturers with high process requirements.)
Company Database with basic settings Posting Period defined and Period Indicators General Settings defined System Initialization defined Define Basic Setup information Document Numbering User Group Authorization (Department Level)
Standard Layouts with individual Logo and customization of the footer Sales Quotation Sales Order Delivery Note A/R Invoice A/P Credit Memo Downpayments Purchase Order
Outlook Add-on Integration (5 users included) Activate the Outlook Add-on Configuration of Outlook Add-on
Reporting and analytics
Access to Test Demo Database
Web Client Activation
Customization - Simple User Defined Fields (UDF) and User Define Tables (UDT)
Configuration of SAP Mobile App Standard Mobile App. B1 Sales App. (Additional License required) B1 Service App. (Additional License required)

Company Database with basic settings Posting Period defined and Period Indicators General Settings defined System Initialization defined Define Basic Setup information Document Numbering User Group Authorization (Department Level)
Standard Layouts with individual Logo and customization of the footer Sales Quotation Sales Order Delivery Note A/R Invoice A/P Credit Memo Downpayments Purchase Order
Outlook Add-on Integration (5 users included) Activate the Outlook Add-on Configuration of Outlook Add-on
Reporting and analytics
Access to Test Demo Database
Web Client Activation
Customization - Simple User Defined Fields (UDF) and User Define Tables (UDT)
Configuration of SAP Mobile App Standard Mobile App. B1 Sales App. (Additional License required) B1 Service App. (Additional License required)

Company Database with basic settings Posting Period defined and Period Indicators General Settings defined System Initialization defined Define Basic Setup information Document Numbering User Group Authorization (Department Level)
Standard Layouts with individual Logo and customization of the footer Sales Quotation Sales Order Delivery Note A/R Invoice A/P Credit Memo Downpayments Purchase Order
Outlook Add-on Integration (5 users included) Activate the Outlook Add-on Configuration of Outlook Add-on
Reporting and analytics
Access to Test Demo Database
Web Client Activation
Customization - Simple User Defined Fields (UDF) and User Define Tables (UDT)
Configuration of SAP Mobile App Standard Mobile App. B1 Sales App. (Additional License required) B1 Service App. (Additional License required)

Company Database with basic settings Posting Period defined and Period Indicators General Settings defined System Initialization defined Define Basic Setup information Document Numbering User Group Authorization (Department Level)
Standard Layouts with individual Logo and customization of the footer Sales Quotation Sales Order Delivery Note A/R Invoice A/P Credit Memo Downpayments Purchase Order
Outlook Add-on Integration (5 users included) Activate the Outlook Add-on Configuration of Outlook Add-on
Reporting and analytics
Access to Test Demo Database
Web Client Activation
Customization - Simple User Defined Fields (UDF) and User Define Tables (UDT)
Configuration of SAP Mobile App Standard Mobile App. B1 Sales App. (Additional License required) B1 Service App. (Additional License required)

Applicable for Package Optional	Factory Start 7500 € (For small manufacturing companies starting with structured processes.)	Factory Boost 8900 € (For growing manufacturers with increasing operational complexity.)	Factory Max 9900 € (For advanced manufacturers with high process requirements.)
Predefined COA SKR03/SKR04
Multiple Currencies
Setup of GL Account Determination
Set up of Tax Codes
Budgeting
Cost Accounting Setup the Dimensions and Cost Centers Mark relevant accounts for Cost Accounting in COA.
Elster Configuration and processing Activate ELSTER Add-on Define VAT declaration boxes ELSTER Configuration
DATEV Configuration and Export
Assitance in applying SEPA Creditor Number
Financial Reports Setup
Fixed Assets Intialization and master setup
INTRASTAT Configuration Activate Intastat feature Setup Intrastat configuration Item Master and BP Master Intrastat relevant

Im Plan enthalten Optional	Factory Start 7500 € (Für kleine Fertigungsunternehmen, mit einfachen, strukturierten Abläufen.)	Factory Boost 8900 € (Für wachsende Hersteller mit zunehmender betrieblicher Komplexität.)	Factory Max 9900 € (Für etablierte Hersteller mit hohen Prozessanforderungen.)
Firmendatenbank (Grundeinstellung) Buchungsperioden und Periodenkennzeichen Vorgefertigter Kontenplan SKR03/SKR04 Allgemeine Einstellungen Systeminitialisierung Belegnummernkreis Berechtigungen für Benutzergruppen (Abteilungsebene)
Standard-Belege, mit individuellem Logo und Anpassung der Fußzeile Angebot Kundenauftrag Lieferschein Ausgangsrechnung Ausgangsgutschrift Anzahlungsrechnung / -anforderung (Proforma) Bestellung
Integration des Outlook-Add-ons (für 5 Benutzer inbegriffen) Das Outlook-Add-on aktivieren Konfiguration des Outlook-Add-ons
Berichtswesen und Analysen
Zugang zur Test-Demodatenbank
Web-Client-Aktivierung
Anpassung - Einfache benutzerdefinierte Felder (UDF) und benutzerdefinierte Tabellen (UDT)
Konfiguration der SAP Mobile App Standard Mobile App. B1 Sales-App. (Zusätzliche Lizenz erforderlich) B1 Service-App. (Zusätzliche Lizenz erforderlich)

Banks Setup Bank Setup House bank setup Define standard format CAMT.053 or MT940
Electronic Transactions Setup Payment Wizard Setup Payment Methods Assign Payment Methods to BP Master Assitance in applying SEPA Creditor Number (https://extranet.bundesbank.de/scp/beantragungCI/lizenz.xhtml?dswid=8814)
Bank Statement Processing Define Bank Internal/Extenal Operation Codes Setup matching criterias
Payment Engine Add-on Activate the Payment Engine Add-on Create required BPP and BSP file formats

Banks Setup Bank Setup House bank setup Define standard format CAMT.053 or MT940
Electronic Transactions Setup Payment Wizard Setup Payment Methods Assign Payment Methods to BP Master Assitance in applying SEPA Creditor Number (https://extranet.bundesbank.de/scp/beantragungCI/lizenz.xhtml?dswid=8814)
Bank Statement Processing Define Bank Internal/Extenal Operation Codes Setup matching criterias
Payment Engine Add-on Activate the Payment Engine Add-on Create required BPP and BSP file formats

Banks Setup Bank Setup House bank setup Define standard format CAMT.053 or MT940
Electronic Transactions Setup Payment Wizard Setup Payment Methods Assign Payment Methods to BP Master Assitance in applying SEPA Creditor Number (https://extranet.bundesbank.de/scp/beantragungCI/lizenz.xhtml?dswid=8814)
Bank Statement Processing Define Bank Internal/Extenal Operation Codes Setup matching criterias
Payment Engine Add-on Activate the Payment Engine Add-on Create required BPP and BSP file formats

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Freight

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What Is Integration Hub in SAP Business One and How Does It Work?

What Is Integration Hub?

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